Customer Relationship Management Systems

CRM systems incorporate many business applications into one. Sales reporting, marketing, customer account management, collaboration tools, customer support and the list goes on. A multi user Customer Relationship Management System does what it says on the tin and much more.

A CRM allows you with ease to:

• Record and call up customer account history like telephone calls, emails, support queries, meetings etc.,
• Assign tasks, calendar schedules, accounts, cases, leads and more to your staff who also use the system,
• Track and manage email campaigns (and any conventional marketing campaigns), and what campaigns are offering the best value for money,
• Record "clocking-in and out" time on tasks, and automatically produce timesheets and generate invoices,
• Securely access the system through the web from anywhere in the world,
• Improve your business workflow process - manage and track projects, produce gant charts, task delegation, maintain project integrity.

We offer a tailor made CRM system, training and support, so take a look at what we can offer.